Case Studies

Take a look at our case studies, to see how some of our customers are currently benefiting from SalesFlow.

Tecan - Manufacturing

Tecan recognised that there was room for improvement in managing its customers as a result of external pressures such as increasing competition, this meant leading on price alone was not an option; superior service at every step of the customer relationship was key.

Shaun Mason, Sales Director at Tecan, explains:
We were unanimous in our final decision to select SalesFlow as it ticked all of the boxes on our requirement sheet and above everything we believed it would deliver us with the information to grow our business in a highly competitive environment.

Clestra Hauserman - Office Partitioning

Clestra Hauserman recognised there were problems with the sales system they were using. The bespoke system was costly to develop and maintain, combined with the inflexibility of the solution there was a clear need for an easier, flexible and more economic system.

UK Sales Director at Clestra, Tim Surman, explains:
SalesFlow has certainly been a huge benefit to Clestra, it has definitely had a contribution towards the efficiency of the Clestra which I'm sure has resulted in additional orders.

The TTE Technical Training Group - Training

The existing operation at TTE was primarily manual based; quotations were sent and then often neglected to be followed up, hundreds of courses were managed from a paper based file and 50% of one administrators time was spent invoicing.

Business Development Manager at TTE, John Taylor, explains:
The Sawfish solution provides quick and efficient business process modelling, making customisation simple and cost effective.

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TW Ward CNC Machinery Ltd - Retail

TW Ward approached Sawfish Software to supply a software solution to enable a more efficient turnaround on quotes from enquiry through to delivery and improved customer service.

Simon Whitworth, Managing Director of TW Ward, said:
With SalesFlow installed, TW Ward can now concentrate on providing the very best service for each and every customer, nurturing the new client relationships and building on the well-established ones.

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Redbrook Conservatories - Retail

Conservatory manufacturer, Redbrook Conservatories Ltd, gained a vital edge over its competitors by introducing a system that improves the processing of sales leads and customer care.

Andy Cotterill, Managing Director at Redbrook Conservatories Ltd, said:
SalesFlow instantly reduced the amount of paperwork. It's fantastic as a reference point to any conversation, meaning we have been able to build a much better rapport with our customers and potential clients and ensures we never fail to contact them when we have arranged to do so.

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